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Data Policy

Privacy and data security are very important to us.
As an online gift shop for cat lovers, we place great importance on protecting the personal data of our visitors and customers

This Privacy Policy explains what personal data we collect, how we use it, and whether we share it with third parties.
Please note that our Privacy Policy may vary depending on the features and services offered on our website. We encourage you to read it carefully to understand how we handle your data.

1. Who We Are

Feline Pixels

Sarah  Maria Domingos Morais
rua do cabeço,16

9230-160 São Jorge

Madeira Island

Portugal
Email: contact@felinepixels.com

We are the data controller responsible for the processing of your personal data.

2. What Data We Collect

We may collect and process the following types of personal data:

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  • Name and contact details (e.g., email address, billing/shipping address)

  • Payment information (processed securely via third-party providers)

  • Order details and purchase history

  • Newsletter sign-up data (email address, opt-in confirmation)

  • Device and usage data (IP address, browser type, device type)

  • Cookies and tracking data (see section 7)

3. How We Use Your Data

We process your personal data for the following purposes:

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  • To fulfill and ship your orders

  • To provide customer service and support

  • To send marketing emails (only with your consent)

  • To improve our website and services

  • To comply with legal obligations

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The legal bases for processing your data are:

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  • Art. 6(1)(b) GDPR (contract fulfillment)

  • Art. 6(1)(c) GDPR (legal obligation)

  • Art. 6(1)(a) GDPR (your consent)

  • Art. 6(1)(f) GDPR (legitimate interest in operating our business)

4. Newsletter

When you subscribe to our newsletter, we collect your email address and send you a confirmation email (Double Opt-In). You will only receive the newsletter once you confirm your subscription.

You can unsubscribe at any time by clicking the link in the footer of our emails.

We use [e.g., Mailchimp / Brevo / etc.] as our email marketing provider. Your data is stored securely and will not be shared with other third parties.

5. How Long We Store Your Data

We store your data only as long as necessary for the purposes mentioned above or as required by law. For example:

  • Order data: up to 10 years (tax law)

  • Newsletter data: until you unsubscribe

  • Cookies: see section 7

6. Your Rights Under GDPR

You have the right to:

  • Access your personal data (Art. 15 GDPR)

  • Rectify inaccurate data (Art. 16 GDPR)

  • Erase your data ("right to be forgotten", Art. 17 GDPR)

  • Restrict processing (Art. 18 GDPR)

  • Data portability (Art. 20 GDPR)

  • Object to processing (Art. 21 GDPR)

  • Withdraw your consent at any time (Art. 7(3) GDPR)

  • Lodge a complaint with a data protection authority (Art. 77 GDPR)

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To exercise your rights, contact us at contact@felinepixels.com.

7. Cookies and Tracking Technologies

We use cookies and tracking tools to enhance your experience on our website. This includes:

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  • Wix Analytics: Used to monitor general website traffic and performance within the Wix platform. No personally identifiable information is stored.

  • Google Search Console: Helps us analyze site visibility and technical performance. This service does not collect personal data.

  • We do not currently use Google Analytics or other marketing-based analytics tools.​

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You can manage or withdraw your consent for cookies at any time via our Wix-powered cookie banner or through your browser settings.

8. Third-Party Services

​We may share your data with trusted third-party providers, such as Printful (order fulfillment and shipping), payment processors, and newsletter tools. These providers act as data processors under Art. 28 GDPR and are contractually bound to handle your data securely and in full compliance with applicable data protection laws.

9. Data Transfers Outside the EU

If any data is transferred outside the EU/EEA (e.g., to the US), this is done on the basis of appropriate safeguards such as Standard Contractual Clauses (SCCs) or an adequacy decision.

10. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact:

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Feline Pixels
Email:contact@felinepixels.com

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